Selling out sneakers through voice

Nike partnered with RAIN and R/GA to coordinate the world’s first live sneaker “drop” done exclusively through voice.

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Approach

The Nike Adapt BB is the most innovative shoe to hit the market in years. Instead of laces, the Adapt BB automatically adjusts to the contours of your feet with the touch 
of a button. To introduce this shoe to the world, Nike partnered with RAIN and R/GA 
to coordinate the world’s first live sneaker “drop” done exclusively through voice.

During TNT’s live telecast of the Lakers/Celtics game (go Celts!), voice prompts supplemented the live game. Viewers could ask Google questions about the product 
and explore the Adapt’s rich history. During halftime, users could even buy the shoe through Google Assistant while Charles Barkley talked about the shoe in real time. Product placement for the win!

“From the first day we kicked off, I have never doubted we picked the right partner.”

Max Kramer
Brand Marketing Digital Innovation Manager, Nike

Results

6 min

Sold out

85%

Completion rate

73%

also explored additional content

Awards

RAIN was awarded three Cannes Lions
around this activation.

Takeaway

Voice works best when it’s part of a larger ecosystem. For Nike, we were able to link Google data to Nike’s SNKRS app that handled real time inventory management and fulfillment, which enabled frictionless transactions for the user.

What datasets and touch points are most important to your organization? Are they accessible? Structured?

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Read more about this project

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Nike Voice Sale for Sneaker Launch Runs Away with Cannes Lions Awards

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